Refund policy

Due to the perishable and custom nature of our floral products, all sales at Gabriella’s Bloom Studio are final. We do not offer refunds, returns, or exchanges.

Once an order has been placed and confirmed, it is non-refundable. If you need to request a change to your order, please contact us as soon as possible. We will do our best to accommodate your request; however, changes are not guaranteed once flowers have been purchased or your arrangement has been started.

Fresh flowers are natural products and may vary in color, size, shape, and availability. If a specific flower or color is unavailable, Gabriella’s Bloom Studio may substitute it with a similar flower of equal or greater value while maintaining the overall style and color palette of the arrangement as closely as possible.

If you experience an issue with your arrangement at the time of pickup or delivery, please contact us immediately at 956-589-9247. Photos may be requested so we can review the concern. Any resolution will be handled on a case-by-case basis at the discretion of Gabriella’s Bloom Studio.

All sales are final. No refunds will be issued.